iPod touch minimum age requirement?

My daughter just received an iPod touch for Chrismtas.  We set up iTunes and tried to add an account (we don't have an iTunes account currently).  I put her information in and it said she could not set up an account as she didn't meet the minimum age requirement.  So, I instead tried to set up an account using MY information, and it still says I don't meet the minimum age requirement.  I'm 34.  Does anyone know what the solution is?  We can't buy music or apps without an account so this is definitely a problem.  Thanks in advance for your help! Merry Christmas!

Hello lada

We are sorry for the trouble you are having. We have no control over iTunes and iTunes account setup. You should definitely meet the eligibility criteria to setup an account. You may want to contact Apple iTunes Customer Support directly via the Express Lane (click here to go to the website.) If you live near an Apple retail store, you may find it easier to setup an appointment with the Genius Bar and they should be able to help.

Mobicip Support

I am having the same problem.  If I had know there was an age requirement I would have put in my age the first time.  Just as above...I am not able to sign up either, saying I do not meet the age requirement either.  (I am 50....maybe I am too old!! :) )  Is it because I am using the same email address???  When I search for an account with the email address, it says there are not any created yet.  This is very frustrating because we would like to buy music on itunes and I am not able to set up an account on that either (again, using the same email address)

I would appreciate all and any help.... Thankyou in advance.


well u need to be 13 or over to get apple ID but u should contact apple store or go to the apple store to get any help with this problem

Hi there! This post could not be written any better! Reading this post reminds me of my good old room mate! He always kept chatting about this. I will forward this write-up to him. Pretty sure he will have a good read. Many thanks for sharing!

Hi! So, you're trying to set up an account with iTunes, right? Well on some websites, even if you haven't accepted the verification process email, another user using the same email address to set up an account won't be allowed to do this. It's the same with iTunes. If you have another email address, try setting up an account with this email, and using your own details.

Hope this helps! smiley

How to put games on ipod

My son got an Ipod for his 11th birthday & we are having the same trouble after trying to sign up, Cant they simply put some instructions in the packaging saying you must be over 13 to sign up?

Apple support sux, They told me the minimum age to sign up is 13, Yeah very helpful

I knew there was a reason I have refused to buy or use any of their products, They suck & so does there so called support!

Try doing a master reset then setting it up again.

How to download games

We just had the same issues with the kids at Christmas. You will need to re-enter the information in the iPod setup with your birthdate, and not just the itunes registration. The iPod will remember your date of birth entered at setup and will use this when you sign up for your itunes account / apple ID etc, instead of the one you type in with each of these setups.