Got new iphone how do i remove old phone from device list and make new phone selected.i do not want to pay again.

Posted: Fri, 07/23/2010 - 10:49

Hi

 

I just renewed Mobicip very recently. I got a new iphone. It lists the new phone in devices, and says a clickable option of "upgrade now" i do not want to pay again.

 

how do i set mobicip to delete the old phone from my account and transfer all to my new iphone?

 

Please advise.

 

Thanks.

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Re: Got new iphone

  • Fri, 07/23/2010 - 13:05
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techdevpt

Your subscription is still tied to the old device. Please send an email to support(at)mobicip.com and we will transfer the Premium service over to the new device. Looks like you have already sent the email. You should get a confirmation email as soon as the transfer is complete.

Of course no additional payment is required.

Mobicip Support