Apple Begins to Release 3rd Party Browsers in App Store

Submitted by geneucla on Wed, 01/14/2009 - 14:02

 

Well, it looks like Apple has finally begun to release 3rd-party Web Browsers in their App Store.  Both MacRumors and Gizmodo published articles recently stating that browser alternatives like Edge Browser, Incognito, WebMate:Tabbed Browser, and Shaking Web were all just approved in the last day or so.  While Apple has not officially commented on this, it appears as if there was a separate queue for these types of applications.  Some of these applications have been waiting for approval since October 2008. 

What does this mean for Mobicip?  We're hopeful that they will move quickly at this point to reduce the backlog of applications in their queue.  When we spoke to Apple yesterday, they said that we would hear something within a day or two.  Maybe we'll be available by the end of the week.  Let's keep our fingers crossed!

Comments

10 comments posted
Encouraging Email from Apple

Below is the respose I received from Apple. It seems that customer support is aware of the Mobicip application.

 

Dear Ken,

Hello! My name is Ila and I would be more than happy to help you. I understand that you are wondering if we have an application that will help with parental controls on your daughters iPod Touch. I can certainly appreciate your concern.

At this point, Apple has some restrictions you can set on the iPod Touch, but we do not have an application for the iPod Touch which  will allow more parental controls.

The application "Mobicip" is not yet available on the App Store. The application is currently under review by Apple. The developers should be hearing back from us shortly.

If you haven't already done so, you can register your email address on their website. They will be sending out a launch announcement the moment they get approved by Apple.

http://www.mobicip.com

For some additional information about the iPod Touch and parental controls, please view this article:

http://pediatrics.about.com/od/safety/a/109_intrnt_sfty.htm

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance, or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website.

I sincerely apologize for any inconvenience, Ken. Have a great day!

Sincerely,

Ila
iTunes Store Customer Support

Please note: I work Tuesday, Wednesday, Friday Saturday 8am-6:30pm ET.

Thank you for allowing me the opportunity to assist you.  You may receive an AppleCare survey email; any feedback you provide will be greatly appreciated.
 

Posted by kenmissyr on Sun, 01/25/2009 - 04:25
I got a reply!
Hi everyone, I just got a reply and thought everyone might want to see it, here it is.                                                    Hello Jbandk, This is Linda here from the iTunes Store Customer Support. I received your email, and I understand you would like to know when "Mobicip" will be available on the App Store. I can imagine how anxious you must be to have the parental controls on an iPod Touch, and I can definitely imagine not wanting to purchase this device until this is available. Please be assured I am here to assist you, and will do anything to get this matter resolved. Please accept my apologies as the iTunes and App Store Customer Support teams answer non-technical questions about billing issues, customer accounts, and content downloads. Please contact Developer Relations at devprograms@apple.com about this matter.
Posted by jbandk on Sun, 01/25/2009 - 14:18
Somewhat reply
Hi I got an automated reply from Itunes after I sent it, I'm just wondering if anyone else got this. Dear customer, This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 24 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers: Possible iTunes Store errors Mac: http://support.apple.com/kb/HT1412 Windows: http://support.apple.com/kb/TS1424 How to resume interrupted iTunes Store downloads http://support.apple.com/kb/HT1725 Finding missing iTunes Store music and video downloads http://support.apple.com/kb/TS1408 Resending iTunes Gifts and Gift Certificates http://support.apple.com/kb/HT1541 Please do not reply to this email. Thank you for your patience. Sincerely, iTunes Store Customer Support http://www.apple.com/support/itunes/store/ Message Subject: Pre-order    Follow-Up: 65658468
Posted by jbandk on Sun, 01/25/2009 - 12:20
Thanks Ken!

Looks like your efforts are bearing fruit.  Thank you for contacting Apple and asking them for a better parental controls option.  It is definitely encouraging that the iTunes support group is releasing information about our product; hopefully this translates into a speedier approval time.

We appreciate your help!

Regards,

The Mobicip Team

Posted by geneucla on Sun, 01/25/2009 - 11:15
Send Customer Contact requests to our Friends at iTunes Store
It takes a few moments to find the email (internet form) for contact to the iTunes Store.  I sent the form in asking to move the approval of Mobicip and stop approving worthless applications.  Also, since no one from a sr. level at iTunes would be reading these submitted forms, I asked for the reader to run it up the chain of command.  If we all do this....some more attention may be gained! Let's flood them with email.   Here's the link: http://www.apple.com/support/itunes/store/browser/   I recommend we all put it under "Pre-Order" and "When will this Pre-Order be available?" section  Best Regards, Lee
Posted by youngl on Sun, 01/18/2009 - 16:26
Thanks!
Thanks, I just did the same thing with my computer and email address, thanks for the links.
Posted by jbandk on Sun, 01/25/2009 - 12:23
Thanks Lee!

Thanks for sharing the link, Lee!  You can also sign our petition that is located here.  With enough support, we're hoping for a speedier resolution!

Posted by geneucla on Sun, 01/18/2009 - 18:11
Reply from iTunes
Actually got a reply: Thank you for taking the time to contact Apple about improving iTunes. Apple recognizes that no one is better qualified to provide feedback about iTunes than the people who use it. I understand that you are concerned about the Parent Controls for the iPod Touch. My name is Floyd, please know that I can appreciate your concerns and I am happy to address them for you. I have forwarded your concerns directly to Apple and I encourage you to use the iTunes Feedback page to submit your comments as well: http://www.apple.com/feedback/itunesapp.html Your efforts to share your feedback are very much appreciated. Sincerely, Floyd iTunes Store Customer Support  
Posted by youngl on Fri, 01/23/2009 - 10:00
Thanks for sharing!

Hi Lee,

Thanks for sharing the reply from iTunes.  It's nice to hear that we have some backers in Apple itself!  Your efforts are much appreciated.  If you don't mind, I will post this response in our blog as well so others can share view the response and provide comments if they wish.

Thanks again!

Gene

Posted by geneucla on Fri, 01/23/2009 - 18:52
Please Do!
Please do post them.  My pleasure. Best Regards, Lee
Posted by youngl on Fri, 01/23/2009 - 19:33