Knowledge Base
Tutorials
- How To Setup Mobicip In A Classroom Of iPods / iPads
- How To Setup Parental Controls On The iPad
- How To Setup Parental Controls On iPhone & iPod Touch
- How To Setup Internet Parental Controls On Windows 7 / Windows 8
- How To Setup Parental Controls On Android
- How To Disable Mobicip's Filtering On A Specific Network
- How To Sideload Mobicip Safe Browser On Kindle Fire
- How To Block Keywords & Phrases On The Internet Using Mobicip
- How To Setup Mobicip To Filter YouTube On The iPad
- How To Setup Mobicip To Filter YouTube On The iPhone & iPod touch
- How To Setup Internet Access Time Limits Using Mobicip
- How To Setup Mobicip With No Filtering, Monitoring Only
- How To Change My Filtering Level?
- How To Customize Your Internet Using Mobicip Premium?
- How To Disable Mobicip's Parental Controls on Windows 7
- How Do I Buy/Setup Mobicip To Work On Multiple Devices?
- How Do I Protect A New Device Using My Mobicip Account?
- How To Setup Parental Controls On Ubuntu Netbooks
- How Can I Purchase The Premium Subscription?
Known Problems
- My Premium Subscription Doesn't Appear In My Account
- Why Is My Time Limit Setting Off By One Hour?
- Known Problems With Mobicip On Windows 7
- I Just Upgraded to iOS4 and Mobicip's Safe Browser Doesn't Work!
- Can I Access BBC iPlayer Using Mobicip?
- I'm Not Able To Purchase The Premium Subscription!
- Mobicip Safe Browser App Won't Launch
- Mobicip Safe Browser Login Problem
- The Safe Browser Hangs On The Settings Screen
- I Did Not Receive A Confirmation Email
- Able To Login At Mobicip.com, "Login Failed" On Device.
Frequently Asked Questions
- Does Mobicip Have A Partner Program?
- Does Mobicip Share, Sell Or Use Internet Usage Data?
- How Do I Cancel My Subscription?
- Does Mobicip Offer Volume Discounts for Schools?
- Negative Reviews on the App Store
- YouTube Is Whitelisted, But Is Not Being Filtered. Why?
- Why Does My Browser Open to a Blank White Screen?
- Mobicip Icon Disappeared After Sync'ing With iTunes
- I Forgot My Restrictions Passcode! Help!
- Clearing History And Cookies Doesn't Work
- Why Is Website xyz.com Blocked?
- I'm Confused By The $4.99 Vs. $9.99 Option
- Do You Have A Support Number?
- Does Mobicip Require iPhone OS 3.0 Update?
- What Do Elementary, Middle And High School Level Mean?
- Will I Be Charged to Update the App?
- My Child Uninstalled Mobicip. Do I Need To Buy Again?
- Is A Premium Subscription Required For Each Device?